Success Stories

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WE ARE THE COMPLETE PUMP SOLUTIONS PROVIDER.

As our loyal customers know, The Rueck Company is a small full-service shop that is dedicated to customer satisfaction and we consistently out-perform the large manufacturers.

We can make improvements or upgrades . . . provide faster solutions . . . and create higher-quality materials more easily and faster.

These case studies demonstrate our commitment to providing VIP service.

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Clean Water Services, Washington County Oregon

The Problem:
Our customer called us with questions about the possible repair of an iron impeller for a Goulds ECD 20×24-32 vertical in-fluent pump. About once a year, one of their two pumps would suck up a rock or hard object that broke off large chucks of vanes. The cost for a new impeller from Goulds approached $13,000. The maintenance manager from Clean Water Services asked us to evaluate a possible repair. Seeing how large the chunks of missing vanes were, we were not satisfied that weld-restoration of an iron impeller vane would provide a long-term solution.

The Solution:
We recommended that if we were given time to reverse-engineer the customer’s current impeller, not only could we do it for less money, we could also upgrade to a more durable, and more repairable, duplex stainless material. We made a bold prediction: if Clean Water Services decided to upgrade the material on both of their pumps, this very possibly could be the last time they would need to purchase new impellers. Their maintenance manager held us to that prediction.

Follow-up:
Ten years later, we were invited back to examine the impeller for a possible repair. Clean Water Services had taken the pump out for another routine bearing maintenance and thought the impeller might need some additional work. We found that although the pump had been running 24/7/365 for ten years, the impeller had no visible or measurable wear. The Rueck Company was proud to have provided a true and cost-effective solution.

WE ARE DEDICATED TO CUSTOMER SATISFACTION

We can make improvements or upgrades . . . provide faster solutions . . . and create higher-quality materials more easily and faster.

Talk to a Pump Expert – 503-644-8363